Our Actions
Work in partnership with the CISSS de l'Abitibi Témiscamingue personnel

Accompanying English speaking persons to appointments at the hospital or other healthcare establishments 

Promote English access plans, programs and activities of the Health Network to the English speaking community

Our goals
Assist in navigating the healthcare system in English

Facilitate communication between the English speaking clientele and francophone healthcare professionals

Inform English speaking community about their users rights within the healthcare system 









 English Health Service Agent

Introducing Our Newest English Health Service Agent for Val d'Or:

Nick Deliyannakis

  Since September 2019 Nick has taken the job of expanding our English Health Services for the English-speaking people of Val d'Or. Nick will be fulfilling the same role as Jessica -- accompanying those in need of communication services during hospital appointments, or navigating the health care system. 

If you are in Val d'Or and require these services, you may call 819-355-9496, or email neighboursehsvaldor@outlook.com for more information or to book an appointment. 







Jessica Nesteruk – English Health Service Agent

Since January 2017, the English Health Service Agent walks down the hospital and other CISSS
installations in order to help the English speaking users of Rouyn-Noranda
navigate the healthcare system in English.

Her mandate is to accompany
English speaking users to their appointments and facilitate the communication
between the English speaking user and French speaking healthcare professional.

You have the right to ask for
services in English. 

Have an appointment? Contact Jessica Nesteruk today by phone at 819-277-2302 or by email at neighboursehs@outlook.com